Phone Numbers and Addresses

Egged Departments. Phone Numbers and Addresses

15-10-2017

 

Attention! During holidays of Sukkot all Customer Service Center is closed. For information call *8787.

During the mid-holidays of Sukkot (8 to 10 October) Rav-Kav points are opened normally. We're sorry for any inconvenience


Customer Service Center *2800


Opening Days
Opening Hours
Lost & Founds; Insurance; Reservations
 Sunday - Thursday
From 06:00 AM till 01:00 AM (one hour after the midnight)
05:00 - 23:00
 Friday/Jewish holiday evening From 05:00 - 14:00
 05:00 - 14:00
 Saturday/Jewish holiday
60 minutes upon the conclusion of Sabbath/holiday till 01:00 AM (one hour after the midnight)
 60 minutes upon the conclusion of Sabbath/holiday till 23:00
Customer Service Center. Dial *2800 or +972-3-6948888 Fax: +972-3-9141988
On 1 May 2017, the Israeli Independence Day (Yom Haatzmaut) the Customer Service Center *2800 is opened till 23:00.
On 2 May 2017, the Isaeli Independence Day (Yom Haatzmaut) *2800 closed. For information call *8787.

 

Public Enquiries Department


Region Opening Days & Hours (closed on Friday and Holiday Eves)
Fax No.
 Address
Head Office
Sun - Thu 8:00 - 15:00
03-9142237 Egged Bldg, Public Enquiries, Sderot Menahem Begin 5, P.O.B 150, Beit Dagan, 5020000. There is no reception service in Egged Bldg.
Center & South
Sun - Thu 8:30 - 14:30 03-9142237 Public Enquiries, Central Bus Station, 106 Levinski St, Tel Aviv
Jerusalem & suburb Sun - Thu 8:30- 15:00
03-9142237 Public Enquiries, Central  Bus Station, 224 Yafo St, Jerusalem
Haifa & North
Sun - Thu 8:00 - 14:30
03-9142237 Public Enquiries, Merkazit Hof ha-Karmel Bus Station, 1 Zore'a Me'ir St., P.O.B 15128, Haifa, 31905
Public Enquiries | 03-9142010 Sun - Thu 8:00 - 13:00

 

 

Insurance Department


Type of Claim Opening Days & Hours Phone No Fax No
Damaged Baggage Sun, Mon, Wed, Thu 8:30 - 15:00 03 - 9142491 03 - 9141999
Physical Harm
Sun, Mon, Wed, Thu 8:30 - 15:00 03 - 9142475 03 - 9141999
Damaged Car Sun, Mon, Wed, Thu 8:30 - 15:00 03 - 9142479, 03 - 9142483, 03 - 9142489
03 - 9141999
Head Office | Egged Insurance,  P. O. B. 150,  5 Menachem Begin Blvd, Beit Dagan, 5025002

Click to Send a Form Enquiry to Insurance Department or call 03-9142481

Type of ClaimOpening Days & HoursPhone No.Fax No.
All  Sun, Mon, Wed, Thu 8:30 - 15:00 02 - 5304905; 02 - 5304906 03 - 9142776
Jerusalem, Judea and Samaria | Egged Insurance, 224 Yafo St, 94383, Jerusalem


Type of ClaimOpening Days & HoursPhone No.Fax No.
All
Sun, Mon, Wed, Thu 8:30 - 15:00 04 - 8549393 03 - 9141921
Haifa and North| Egged Insurance, 2 Ha-Hagana St, 33262 Haifa

 

Lost and Found


  • In case of loss of an article on the bus the passenger should turn to the controller at the end stop to find out whether or not the lost article has already been passed to the end stop.
  • If the lost article has been already transferred to the Lost and Found Office, or if there is no information about the article, passenger should turn to the Lost and Found office. As a rule, lost articles arrive at the Lost and Found Office one day later.
City Opening Days & Hours Phone No. Location
South & Center
Sun - Thu 8:00 - 15:00 *2800 Customer Service Center
Tel Aviv Central Bus Station 7th floor
Haifa& North
Sun - Thu 8:00 - 14:30
*2800 Customer Service Center Haifa. Merkazit Hof Ha-Karmel Bus Station
Jerusalem Sun - Thu 9:00 - 16:00 *2800 Customer Service Center Jerusalem Central Bus Station 3rd floor
Lost and Found Offices