Rav Kav Card

Rav-Kav: Israel's Travel Card

04-09-2016

Rav-Kav is a "smart card" which may be loaded with a travel fare contract*. The smart chip in the card will adjust the fare to your personal data and will provide with the discounts you are entitled to.

 

 

Personal Rav Kav Card


Personal Rav Kav Card issued free of charge. The card includes your personal name, ID number, photograph and eligibility for discounts (senior citizen, student, youth, National Insurance Institute eligibility and etc.)  Each relevant discount can only be given via the Personal Rav Kav Card.  The card  provide you with the discount automatically with each additional reload. Personal Rav Kav Card is for personal use and is not transferable. The card may be reloaded on board with various types of ride tickets: monthly pass Hofshi Hodshi, multi-ride tickets and etc. The card is insured in case of lost, damage or theft.


How to get the Personal Rav Kav Card?

  1. Visit one of our Rav Kav service points or the nearest Al Ha-Kav issue station.  Bring along your ID card or passport, and all appropriate documents, if you are eligible for a discount
  2. Load your Rav-Kav card with appropriate travel fare contract (monthly pass or other).

 

Anonymous Rav Kav Card


In contrast to the Personal Rav Kav Card, passenger's personal details are not required when applying for Anonymous Rav Kav Card. An Anonymous Card issued for a one-time payment of NIS 5.00 and may be purchased from the driver or at sales points. The card may be reloaded on board with multi-trip ticket and accumulated value granting 20% discount, as well as with weekly and daily pass. A monthly pass (Hofshi-Hodshi) contract may not be loaded. Anonymous card does not provide discounts for eligible passengers. The card is not insured: in case of loss, stolen or damaged unused contracts cannot be refunded.


How to get the Anonymous Rav Kav Card?

  1. Purchase the card from the bus driver or at one of the Al Ha-Kav issue stations for a one-time cost of NIS5.00

Semi - Anonymous Rav Kav Card


A Semi - Anonymous Card issued for a one-time payment of NIS 5.00 and may be purchased at sales points. The card includes your personal name, ID number, photograph. The card grants all public transportation discounts the passenger is entitled to by law (such senior citizen, student, youth, National Insurance Institute eligibility and etc.). Discounts are granted when charging the card, the card is personal and may not be transferred to others. All personal information is saved on the card, but NO information regarding the card owner's trip is saved. The card may be reloaded on board with various contracts, including monthly pass (Hofshi-Hodshi) and accumulated value. The card is not insured: in case of loss, stolen or damaged unused contracts cannot be refunded.


How to get the Semi - Anonymous Rav Kav Card?

  1. Visit one of our Rav Kav service points or the nearest Al Ha-Kav issue station.  Bring along your ID card or passport, and all appropriate documents, if you are eligible for a discount.

*A fare contract is the content (ticket) loaded into the Rav Kav Card

 

Rav Kav Service Points


 

 Please, Pay Attention! At the Ninth of Av - 1 August 2017 (Tuesday) all Service Points is closing at 19:00.

Address
Operating Days and Hours
 Accessibility Certification
Tel Aviv Central Bus Station (6th floor), at Ticket Office. 106 Levinski St. Sunday to Thursday 7:00 - 19:00 | Friday and holiday eves 8:00 - 13:00  yes
 Tel Aviv, 35 Ibn Gabirol St
 Sunday to Thursday 8:00 - 20:00 | Friday and holiday eves 8:00 - 13:00  yes
 Bat Yam, 67 Ha-Atsmaut Ave
 Sunday to Thursday 8:00 - 20:00 | Friday and holiday eves 8:00 - 13:00
 yes
 Kfar Saba CBS
Sunday to Thursday 7:00 - 8:30; 9:00 - 17:00; 17:30 - 19:00
yes
Hadera CBS, ticket offices
Sunday to Thursday 7:00 - 8:00; 8:30 - 17:00; 17:30 - 19:00 | Friday and holiday eves 8:00 - 13:00  yes
Kfar Saba Central Bus Station, at Ticket Office. 153 Weizman St.
7:00 - 8:30; 9:00 - 17:00; 17:30 - 19:00  yes
Hadera Bus Station,  Sheshet ha-Yamim St
Sunday to Thursday 7:00 - 9:15, 9:45 - 17:00, 17:30 - 19:00
 yes
Nes Tsiyona, 4 Rotshild St
   yes
Rishon le-Tsiyon, Old Bus Station. 63 Herzl St.
Sunday to Thursday 7:00 - 9:00; 9:30 - 17:30; 17:30 - 19:00
 yes
Rishon le-Tsiyon, New Central Bus Station1 Golda Me'ir St., . ̶T̶i̶c̶k̶e̶t̶ ̶O̶f̶f̶i̶c̶e̶  Egged Office 
Sunday to Thursday 7:00 - 9:00; 9:30 - 17:30; 17:30 - 19:00 | Friday and holiday eves 8:00 - 13:00
temporary has no certification
Rehovot Bus Station. Ticket Office
2 Bilu St
Sunday to Thursday 7:00 - 9:15, 9:45 - 17:30, 18:00 - 19:00 | Friday and holiday eves 8:00 - 13:00 yes
Dimona Shopping Center. 2 Shlav Dalet
Intersection of Sderot Ha-Nasi & Sderot Herzel
Sunday to Thursday 8:00 - 13:00, 13:30 - 16:30
 yes
Eilat Bus Station, 12 Sderot Ha-Tmarim
Sunday to Thursday 8:00 - 13:30; 14:00 - 17:00
 yes
  Zikhron Ya'akov, Ha-Meyasdim 51
Sunday to Thursday 8:00 - 9:30; 10:00 - 17:00; 17:30 - 20:00
 
yes
Rav Kav Service Points. Center and South
 

Address
Operating Days and Hours
 Accessibility Certification 
 Afula Bus Station
1 Shprintzak St (the corner of Kehilat Tsiyon St)
 Sunday to Thursday 7:00 - 10:00, 13:00 - 17:30
At Wednesday 22/11/2017 the service point is closed at 13:00
 yes
Karmiel Bus Station Ha-Haroshet St
 Sunday to Thursday 7:00 - 8:15, 9:15 - 19:00
 
  yes
Kiryat Haim (Tsrif)
Sunday to Thursday 9:00 - 13:00, 13:30 - 16:30
From 18/7/2017 the service point is closed for about a month due to renovation.
 yes 
Kiryat Shmona
1 Arlozorov St
Sunday to Thursday 8:30 - 17:00

  yes
 Kiryat Motskin, Sd. Ben-Gurion 84
("Rambad", 2nd floor
 Sunday to Thursday 8:00 - 12:00, Friday and holiday eves 8:00 - 13:00
  yes
Haifa, Merkazit Ha-Mifrats Bus Station
41 Sderot Ha-Histadrut
Sunday to Thursday 7:00 - 18:45, Friday and holiday eves 7:30 - 13:00  yes
Haifa, Hof Ha-Karmel Bus Station
1 Me'ir Zore'a St
Sunday to Thursday 7:00 - 19:00, Friday and holiday eves 7:30 - 13:00
  yes
Haifa, 3 Hassan Shuqri
Sunday to Thursday 7:00 - 19:00
  yes
Tirat Karmel, 48 Ha-Atsmaut St, Shopping Center
Sunday to Thursday 7:00 - 19:00, Friday and holiday eves 8:00- 13:00  yes
Rav Kav Service Points. Haifa and North



Address
Operating Days and Hours
  Accessibility Certification
Jerusalem, Rav Shefa Shopping Center, second floor
16 Shamgar St
Sunday to Thursday 9:00 - 20:30, Friday 8:30- 12:00. Closed on holiday eves
 yes
Jerusalem Central Bus Station
224 Yafo St
Sunday to Thursday 7:00 - 19:00, Friday and holiday eves 7:00 - 12:00
  yes
 Jerusalem, Ha-Pa'amon Mall, 3 King George
Sunday to Thursday 8:00 - 20:30, Friday and holiday eves 8:30 - 14:00  yes
 Jerusalem, Pisgat Zeev Mall
(2nd Floor, opposite 'Meuhedet" Health Center)
Sunday to Thursday 9:00 - 21:00, Friday and holiday eves 9:00 - 14:00  yes
  Jerusalem, Ramot MallSunday to Thursday 9:00 - 21:00, Friday and holiday eves 9:00 - 14:00
  yes
  Jerusalem, Gilo MallSunday to Thursday 9:00 - 21:00, Friday and holiday eves 9:00 - 14:00  yes
 Jerusalem, Hadar MallSunday to Thursday 9:00 - 21:00, Friday and holiday eves 9:00 - 14:00  yes
Rav Kav Service Points. Jerusalem

 

FAQ


If passengers with a residence permit are eligible for discount on public transport?

From 22.11.2016 passengers with a temporary residence permit (student visa, temporary residence visa, special visa for religious reason etc.) are eligible for public transport discounts like Israeli citizens, for a period of at least 12 months.
 

How to recharge the Rav Kav card?

The Rav Kav card may be reloaded by cash from the driver or at one of our ticketing offices (by cash or by credit card) 

 

Who should I contact in case of lost/theft/damage of my Personal Rav Kav card?

You should contact one of the Al Ha-Kav issue stations and report the loss/theft. Bring along your ID card, passport or driver license. You'll be issued a new card with restored fare contracts. There is a fee of NIS10.00 for issuing a replacement card.

 

What is Accumulated Value?

Accumulated Value is a travel arrangement that allows charging the Rav-Kav with a monetary value and can be bought for the following amounts: 30 / 50 / 100 / 150 / 200 NIS. Each time the card is charged, it is credited with a value higher than the value paid, based on the passenger's entitlement. For instance, senior citizen (50% discount) charging the Rav Kav card with the amount of NIS 50.00 will be credited with the value of 100.00. When the Rav Kav card is validated, the full rate of trip is deducted from the accumulated value.

Discounts are given when charging, according to passenger's entitlement. Rav Kav card can be charged with accumulated value for the following tickets and codes:

  • Haifa Metropolitan Area: transit ticket - codes 1, 2, 4, 6
  • Gush Dan (Tel Aviv-Yaffo + Outskirts) : transit ticket - codes 41, 42, 43, 44
  • Codes 71, 72, 74, 76, 3, 5, 7, 8, 11, 16, 20, 23, 25, 28, 31, 32, 63, 13 , 35, 51


Can Rav Kav card hold more than one discount?

Rav Kav Card can hold one discount in addition to main discount program (e.g. senior citizens, students, etc )

 

How many travel contracts can hold  Rav Kav card?

Rav Kav Card can hold up to eight  different travel contracts at the same time.

 

I have Rav Kav card issued by other public transportation operator. Can I ride Egged buses?

Yes, you can. Rav Kav issued by other public transportation operator may be reloaded with various types of ride contracts in Egged buses.

 

How much does it cost to obtain Personal Rav Kav card?

You'll get your first personal Rav Kav card at no cost.

 

Can I change contracts loaded to my Rav Kav card?

Contracts loaded to your Rav Kav card cannot be changed

 

Until when is the Rav-Kav card valid?

The Rav-Kav (both personal or anonymous) is valid and may be reloaded for a period of 8 years from the time of issue

 

How is a Rav-Kav issued for children?

A child (up until the age of 16) must come accompanied by a parent. The identity card of the parent must be brought to the station. Children over the age of 16, who are legally required to hold an identity card, can apply for a Rav Kav independently.

 

How is a Rav-Kav issued for children in foster care?

A foster parent can issue a Rav-Kav for a foster child, no involvement of biological parent is needed. Please, insure you bring on a Foster Care Verification Form signed by an organization your family belongs to. Those organizations provide foster service in Israel: Or Shalom, Summit Institute, Matav Association, Shachar, EDNM-Omna.


Can two or more people share same Rav Kav card?

Two or more people can share the same card if it's loaded with regular multi-ride ticket.

 

I have an ‘old’ style unused paper ticket. How to get a refund?

If you travel within a zone where paper tickets became obsolete, send an unused paper ticket to:
  • Egged Bldg, To Egged Public Enquiries Dept 5 Menahem Begin, Park Tech, P.O Box 150, 5020000 
  • In Jerusalem: Central Bus Station, 3rd floor opp platform No.17, Sun- Thu; 10:00 to 16:00