Lost & Found

Operating Days and Hours


  • In case of loss of an article on the bus the passenger should turn to the controller at the end stop to find out whether or not the lost article has already been passed to the end stop.
  • If the lost article has been already transferred to the Lost and Found Office, or if there is no information about the article, passenger should turn to the Lost and Found office. As a rule, lost articles arrive at the Lost and Found Office one day later.
City Opening Days & Hours Phone No. Location
South & Center
Sun - Thu 8:00 - 15:00 *2800 Customer Service Center
Tel Aviv Central Bus Station 7th floor
Haifa& North
Sun - Thu 8:00 - 14:30
*2800 Customer Service Center Haifa. Merkazit Hof Ha-Karmel Bus Station
Jerusalem Sun - Thu 9:00 - 16:00 *2800 Customer Service Center Jerusalem Central Bus Station 3rd floor
Lost and Found Offices