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Contact Info

Public Enquiries Dept | Insurance Dept | Lost & Found | Head Office

Passenger Information Center *2800 or 03-6948888
Days Hours
Sun - Thu 07:00 - 23:00*
Friday & holiday eves 08:00 -15:00
Saturday & Jewish festivals  30 min after conclusion of Shabbat to 23:00*

Office hours over the Lag b'Omer:  Sun - Wed  07:00 - 23:00; Thu  07:00 - 24:00; Fri 08:00 - 15:00; Sat - from half an hour after conclusion of Shabbat to 02:00; Sun 06:00 -23:00 

Central Bus Stations

Public Enquiries Department

Office Hours: Sun - Thu 10:00 -14:00;  Phone Number: 03 - 9142010

Fax  Address Hours
Head Office 03-9142237 Egged Building, POB 43, Airport City 70150 Sun - Thu: 08:00 - 13:00
Center & South  03-6383945 Tel Aviv Central Bus Station, Levinski 106 Sun - Thu: 08:30- 14:30
Haifa & North 04-8549213
03-9145818
Merkazit Khof ha-Karmel, 1 Zore'a Me'ir St., POB 15128, Haifa, 31905 Sun - Thu: 08:30- 14:30

Jerusalem

02-5304962 Jerusalem Central Bus Station, Yafo 224 Sun - Thu: 08:30 - 14:30

Make a complaint:
Fax: indicated above
Email: Send your complaint
Write: Egged Building, to Egged Public Enquiries Department., PO Box 43 Airport City 70150

Insurance Department
Phone Fax Hours

Head Office

Luggage Loss and Damage 03 - 9142478

03 - 9141999

Sun, Mon, Wed, Thu: 08:30 -15:00  
Physical Damage

03 - 9142475

03 - 9141999

 Sun, Mon, Wed, Thu: 08:30 -15:00  
Car Damage

03 - 9142479/83/89

03 - 9141999

Sun, Mon, Wed, Thu: 08:30 -15:00 
Correspondence Address: Egged Building, to Egged Insurance Dept., POB 43 Airport City 70150

Jerusalem

Any matter

02 - 5304905
02 - 5304906

03 - 9142776

Sun, Mon, Wed, Thu: 08:00 -14:30 

Correspondence Address : to Egged Insurance Dept, Yafo St 224, Jerusalem 94383

Haifa & North

Any matter

04 - 8549393

03 - 9141921

Sun, Mon, Wed, Thu: 08:30 -15:00 
Correspondence Address: to Egged Insurance Dept, Beit Egged, Ha-Hagana St 2, Haifa 33262 

 

Lost & Found

City Location Phone Hours
Tel-Aviv Tel Aviv CBS (between 6th & 7th floors) 03 - 6383924 Sun - Thu: 8:00 -15:00 | Fri: 8:00 - 13:00
Haifa Merkazit Hof ha-Karmel

04 - 8549232

Sun - Thu: 8:00 - 15:00
Jerusalem Jerusalem CBS, 3-rd floor, opp. platform No.17 02 - 5304999;
074-7254999
Sun - Tue, Thu: 9:00- 16:00, Wed - 9:00-14:00
In the event of losing property on a bus, it is recommended that you get to the terminal of that line and check whether the lost article has been found

 

Egged Bldg, Head Office

Switchboard: 03 - 9142000
Address: Egged Bldg, 4 Ha - Yarden St, POB 43 Airport City, 70150

Last updated on: 14-03-2012