Contact Us

Public Appeals Dept | Insurance Dept | Lost & Found | Head Office

Passenger Information Center *2800 or 03-6948888
Days	Hours
Sun - Thu	07:00-20:00
Friday & holiday eves	08:00 -15:00
Saturday & Jewish festivals	30 min after conclusion of Shabbat to 23:00

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Public Appeals Department
	Fax	Address	Hours
Head Office	03-9142237	Egged Building, POB 43, Airport City 70150	Sun - Thu: 08:00 - 15:00
Center & South District	03-6383945	Tel Aviv Central Bus Station, Levinski 106	Sun - Thu: 08:00 - 15:00
North District	04-8549213	Beit Egged, Ha-Hagana 2, POB 8657, Haifa 31086	Sun - Thu: 08:00 - 15:00
Jerusalem	02-5304962	Jerusalem Central Bus Station, Yafo 224	Sun - Thu: 08:00 - 15:00

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Insurance Department
	Phone	Fax	Hours
Head Office
Luggage Loss and Damage	03-9142478	03-9142477	Sun-Thu (except for Tuesday): 08:30 -15:00
Physical Damage	03-9142475	03-9142477	Sun-Thu (except for Tuesday): 08:30 -15:00
Car Damage	03-9142481	03-9142477	Sun-Thu (except for Tuesday): 08:30 -15:00
Correspondence Address: Egged Building, to Egged Insurance Dept., POB 43 Airport City 70150
Jerusalem
Any matter	02-5304905 02-5304906	03-9142776	Sun-Thu : 08:00 -14:30
Correspondence Address : to Egged Insurance Dept, Yafo St 224, Jerusalem 94383
Haifa & North
Any matter	04-8549393	04-8549696	Sun-Thu : 08:30 -15:00
Correspondence Address: to Egged Insurance Dept, Beit Egged, Ha-Hagana St 2, Haifa 33262

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Lost & Found

City	Location	Phone	Hours
Tel-Aviv	CBS (between 6th & 7th floors)	03-6383924	Sun - Thu: 8:00 -15:00 | Fri: 7:30 - 13:30
Haifa	Beit Egged, Bat Galim	04-8549231/2	Sun - Thu: 8:00 - 15:00
Jerusalem	CBS, opp.platform No.5	02-5304999	Sun-Tue, Thu: 8:30 - 16:00 | Wed: 8:30-14:00
In the event of losing property on a bus, it is recommended that you get to the terminal of that line and check whether the lost article has been found

Egged Building, Head Office

Switchboard: 03-9142000 Address: Egged Building, 4 Ha-Yarden St, POB 43 Airport City, 70150

Last updated on: 15-03-2010