COVID-19 – updated rules and guidelines

Updated Date  28.08.2021

We have organized for you the COVID-19public transport travel guidelines. What is the maximum number of passengers permitted to embark on a bus? Is it possible to pay the driver in cash? Must you wear a mask when traveling by bus? Are all line operating? Is it permitted to enter a bus station if you have a temperature? And more…

Revised on 24 September 2020

 

Below are Ministry of Transport guidelines for operating public transport during the High Holy days 5781-2020.

 

Service representatives at the Egged customer service centers (telephone: *2800) and the Ministry of Transport customer service centers (telephone: *8787) are up-to-date on all the restrictions set forth below and are available to answer any question from the public about travel on public transport during the COVID-19 pandemic.

 

Rules of conduct on public transport 

  • Do not embark on public transport if your temperature is over 38 degrees Celsius or if you have a cough or difficulty breathing (unless the cough or difficulty breathing is due to a chronic condition, such as asthma or an allergy). The passenger bears the responsibility.
  • Make sure to wash your hands with soap and water after every journey.
  • Keep the vehicle windows open when carrying passengers, if possible.
  • When travelling by bus, do not sit in the row behind the driver, unless there is a divider at least 180 cm high between the driver and the seat behind him.
  • Minimize risks during the journey. It is prohibited to embark on a bus without a mask. The passenger bears the responsibility to do so.
  •  As much as possible, standing passengers must keep a distance of at least two meters from each other, as well as from seated passengers.

Lines operating during quarantine

All lines serving one of the permitted purposes set under the travel restrictions in the regulations (travel to and from work, medical treatment, shopping) will operate.

Further information about lines operating during quarantine is available on our service system.

 

Cancelled lines

Only lines that clearly service other purposes, such as rides for pupils, students, nighttime, tourism, entertainment venues, etc. are cancelled. Feeder lines to train stations will operate on the days and at the times that trains are running.

Further information about lines operating during quarantine is available on our service system.

 

Is the information in the system and on the app up to date?

The information is up to date. Detailed and updated information about the operation of Egged lines is available at the Egged customer service centers (telephone: *2800) and the Ministry of Transport customer service centers (telephone: *8787) from seven days before the scheduled journey. 
  • In order to obtain information about the schedule day of travel, it is important to carefully select the journey time.
  •  When searching by line number, a list is shown of all the lines operating in the town on the selected journey day. A line that does not appear on the list of lines in the town is not operating at the selected time.

Occupancy  

  • Intercity buses – up to 30 passengers. No standing passengers are permitted.
  • Municipal buses – up to 32 passengers. No standing is permitted in the first row behind the driver.
  • Accordion buses – up to 50 passengers.
  • Minibuses – up to 10 passengers.

 Operating days and times 

  • Sunday-Thursday: all lines will only operate between 05:00 and 22:00 (departure time from the departure station).
  • Friday and holiday eves: there will be no intercity service at all. Only municipal lines will operate per the list of lines operating on Sunday-Thursday.
  • Saturday night and the night after holidays: there will be no intercity service at all. Only municipal lines will operate from the end of the Sabbath until 22:00.

 Is it permitted to eat on a bus?

A passenger may not eat on a land public transportation vehicle, unless necessary for his or her health.

  

Is it possible to pay the driver in cash?

It is not possible to pay the driver in cash. A passenger is must have a charged Rav Kav card when arriving for the journey.

 

On intercity and municipal buses on which it is not possible to embark via all the doors, it is only permitted to embark through the front door. It is not permitted to pay the driver, only to validate the Rav Kav card. For buses on which it is possible to embark via all the doors, the public is requested to independently validate their Rav Kav card inside the bus. You may keep up to date on the ways to charge a Rav Kav card at the link that the Ministry of Transport provides for passengers.


Exceptions: an aide to a blind person, a retired person, and passengers on protected lines may pay the driver in cash. A blind person's aide may charge a Rav Kav before the journey (not on the bus). An aide is eligible for a 50% discount.

 

Click here for detailed information about the different Rav Kav charging options.

Is it required to wear a mask when embarking on a bus?

A passenger must wear a mask during the journey*, just as in a public space.


The driver has no responsibility of authority to prevent a passenger from embarking on and traveling by bus without a mask.
If embarking on a bus is via the front door, the driver may politely ask the passenger to put on a mask, but no more.

 

* In addition to the general duty to wear a mask, it is possible to exempt persons who have difficulties in wearing a mask. If a passenger says that he cannot wear a mask because of his disability, it is uncomfortable for him, etc., do not ask questions and it is absolutely prohibited from demanding that he present a certificate or any other proof of the disability, and shall be allowed to receive service without a mask.

 

Rules and guidelines for entering and staying in a land transportation station

The following instructions apply to persons inside a land transportation station:

 

Before entering the station, the land transportation station or someone on its behalf will ask the people entering, except for station employees, and in the case of a minor, the person responsible for him, the following questions:

  • Do you have a cough or difficulty breathing?
  • Have you had a temperature above 38 degrees Celsius in the past 48 hours?
  • Is your sense of smell and taste impaired?
  • Have you been in close contact with a COVID-19 patient in the past two weeks?

The land transportation station or someone on its behalf will not permit entry to the site to anyone who answers affirmatively to any one of the questions, except for a person who has a cough because of a chronic condition such as asthma or an allergy.

 

The land transportation station operator will take the temperature, by non-invasive means, of everyone entering the station. A person with a temperature over 38 degrees Celsius will not be permitted to enter the station.

 

The land transportation station operator will not permit entry to the station of a person who is required to wear a mask, but is not wearing it, pursuant to the provisions of Section 3E of the Home Quarantine Directive. No service will be provided to the aforesaid person who is not wearing a mask.

 

No person will be allowed to enter land transportation station and land transportation vehicle whose temperature before entering the land transportation station was measured at over 38 degrees Celsius or answered in the affirmative to any of the aforesaid questions.