Tickets to Eilat

Updated Date  15.06.2021

Advance booking


Over the Phone


Call our Customer Service Center and book in advance. Advance tickets are available up to 14 days ahead of travel. All you need to do is decide when you want to travel, and book your tickets as soon as you can. Book in advance and reserve a seat!

Opening Days
Opening Hours
Information about routes and schedule

Sunday - Friday
From 04:00 AM till 02:00
(2 hours after midnight)
Be advised that during the night between Sunday 2.2 and Monday 2.3 our service center will be closed at 01:00 due to system upgrade.

Friday/Jewish holiday evening From 04:00 AM - 15:30

Saturday/Jewish holiday
60 minutes upon the conclusion of Sabbath / holiday till 01:00 (1 hour after midnight

Customer Service Center. Dial *2800 or +972-3-6948888 Fax: +972-3-9141988 SMS service for hearing impaired: +972-528944887


 

Through the Website in Hebrew


Order Ticket Online (in Hebrew only)

NB: passengers who have ordered tickets in advance through the website or Customer Service Center must collect them from a self-service ticket machine  Eilatomat which is available at Jerusalem, Eilat, Tel Aviv, Rishon le-Tsiyon,  Haifa Khof ha-Karmel, Haifa Merkazit ha-Mifrats CBS, Khadera, Rekhovot, Be'er Sheva and Netanya central bus stations. The ticket should be presented upon boarding. Please ensure that you arrive at the station at least 20 minutes before your departure time. A ticket can be collected from an Eilatomat ticket machine 2 hours before boarding.

Please note: All types of discounted tickets are available for eligible travelers only; those passengers are required to present their Rav-Kav card with a relevant profile before bordering. Passenger who cannot present to the driver his/her personal Rav-Kav with a relevant profile should buy a normal ticket.

 

Refunds, Amendments and Cancellations


Advance tickets may be eligible for a refund. If you decide not to use the ticket to make all or part of your intended trip, then you can apply for a refund. Please note that you can cancel your reservation free of charge up to 2 hours before departure time. Otherwise, you will be charged  NIS15.00 the cancellation fee.
Once you've changed your travel plans, but you've made a booking, the options available for cancelling or changing tickets depend on the way you've bought the tickets:
  • If you've booked tickets through Customer Service Center or website, you can change/cancel your order up to 2 hours before departure time through the website. Click to change the order. Click to cancel the order
  • If you've bought tickets from a cashier at bus station, you should go to the nearest bus station to make appropriate amendments