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Use this form to make a request to change routes or stops, any other comments or suggestions, letters of gratitude. Inquiries related to insurance/accidents/claims for compensatory damages must be sent to Egged Insurance Department.
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Personal Details

Enquiry Details

Use this form for complaints related to drivers' behavior, not pick up or drop off passengers at a designated bus stop, delays.

 

Complaints related to insurance/accidents/claims for compensatory damages should be sent to Egged Insurance Department.

 

Complaints related to Egged Taavura, Egged Tours and Egged Heseim companies will not be answered.
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Personal Details

Mailing Address

Event Details

Remember, you can cancel your order free of charge up to 2 hours before departure time through the website Advance Booking System. 
Use this form if you chose not to use your ticket or missed your bus. Please note that you will be charged NIS15.00 the cancellation fee.

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Personal Details

Message Details